Listed below are our standard shipping services. If you have special needs please call 312-492-9673, 877-287-0810 Toll Free or contact us
Orders placed typically ship within 1-5 business days. We ship from several locations across the United States depending on the items ordered. This will determine shipping time as well.
Note: The number of service days does not include order processing time, and only applies to items shipping from our warehouse.
We offer UPS and Priority mail. Some shipments that are shipped from facilities other than ours may ship via UPS, USPS, Fedex, or freight.
On orders of $49.00 or more in the 48 continental states receive free shipping. If you select Free Shipping, we are unable to offer you the ability to choose the carrier by which your order will be shipped. However, the carriers we use are FedEx, UPS and the United States Postal Service (USPS). The carrier we choose depends upon your destination and the items in your order. Orders less than $49 will ship for a flat rate of $7.00.
UPS deliveries are made Monday through Saturday depending on your location. USPS delivers Monday through Saturday.
Once your order is placed, you will receive a confirmation email with your order summary. Orders are subject to verification of payment information by phone or email.
PO Boxes: We cannot ship all of the items we offer to PO Boxes so we have made that choice unavailable. If you absolutely MUST have your purchase sent to a PO Box, then PLEASE call 312-492-9673, 877-287-0810, or email [email protected] and we can discuss your options.
Rural Route Box Deliveries: Because the option to ship to PO Boxes is disabled, you cannot enter the word PO BOX into the Ship-To Form. Please enter PO BOX as BX only and the form will go through. Sorry for the inconvenience. If you have questions contact us at 312-492-9673 for more details
Wrong Addresses and Redirected Shipments: If you enter the incorrect address and your package is returned to us you are liable for that charge.If you wish the package to be re-delivered to the corrected address you will be charged for a change of address as well. Please check your address entry before completing orders. Please do not mix PO Box and street addresses in the check-out form assuming we will be able to select one or the other. If you have questions contact us at 312-492-9673 for more details
Gated Communities or Unusual Addresses: If you live in a non-attended gated community where the delivery person cannot deliver we are not responsible for the cost of the shipping to the locked gate and back to the shipping facility. Please provide a street address for the delivery or call 312-492-9673 for more details.
Continental United States (not HI or AK) – Free Shipping:
All orders placed that are both over $49.00 and to be shipped within the continental United States (No P.O. Boxes please) will be shipped free of additional charge via our choice of shippers. Orders less than $49 with a ship for a flat rate of $7
Typical transit times for FedEx or UPS are one to five business days, check below for transit time map. USPS Mail travel times vary. Customers may during check out choose USPS Priority Mail and UPS Ground. Your shipping rate will be calculated based on your order’s weight and the delivery location.
Continental United States – Standard Shipping:
Orders with a sum of less than $49.00 are given shipping choices. Typical transit times for UPS are one to five business days. Customers may choose USPS Priority Mail and UPS Ground. Your shipping rate will be calculated based on your order’s weight and the delivery location.
International Shipping Options: We ship to more than 150 countries using our partner http://internationalcheckout.com. They will determine not only the cost of shipping but any duties and taxes that may be applicable in your country. You will have the option to pay in your own currency, US dollars, or the currency of your choice on the shopping cart page to ship our products anywhere on the planet.
Overnight Shipping Options: Overnight, via UPS can often be offered if items are in stock if orders are called in by 1 PM CST, PLEASE call 312-492-9673 or 877-287-0810 and we can discuss your options.
Alaska & Hawaii & Puerto Rico & Other US Territories: Alaskan, Hawaiian, and Puerto Rican customers will be given the shipment options for either United States Postal Service’s Priority Mail and UPS.
Please be aware that some USPS shipping options may take considerably longer to reach their destination due to weather and/or geographical limitations. We have a maximum weight of fifty pounds for all USPS shipments. We reserve the right to refuse to ship items that are especially fragile to locations that we feel will not reach the destination intact.
Special Shipping Needs: In the event that your order may require any special shipping accommodations, call 312-492-9673 or 877-287-0810 or contact us at [email protected] and we will do what we can to fulfill your special requirements.